Business Operating Platform Transformation
HCL’s Business Operating Platform Transformation solution uses an EA-driven methodology that identifies the business architecture and processes into a pace-layered architecture. By focusing on differentiating processes, we build a business case for transformation to improve revenue impact and customer satisfaction. By leveraging the tools and methodologies that enable business and IT to work together, we automate and optimize standard business processes.
We identify opportunities for automation, specifically within the integration of applications, externalization of large ERP systems customization, and the creation of custom applications for differentiation. These steps transform business operations by using a comprehensive platform comprising ERP systems, customizations, and custom applications – all tied through standard technology platforms.