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Collaboration

Case Studies

create better user experience
HCL helps a leading beverage company create better user experience

The client wanted to enable customer in making quicker and better decisions in order to improve business performance & to have an analytic view of business data through dashboard and analytics reporting. HCL team delivered ONE view of customer sales data across all customer brands that gave Multi-layered distributed system architecture to achieve higher scalability and robustness and Ability to make customer and server side calls to REST-based service by generic REST Service Handlers

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Transforming the enterprise for competitive advantage

Meeting Today’s Business Challenges

The ability to effectively engage and collaborate with partners, suppliers, employees and customers is becoming increasingly critical in today’s socially connected and global business environment. Gaining a competitive edge requires mastering several core requirements, including the ability to:

  • Deliver contextual customer experiences across all digital touch points, including social interactions, and measure the impact of these experiences
  • Collaborate inside and outside of the extended organization to achieve productivity and time-to-market gains
  • Manage and control structured and unstructured content and make it an integral part of all business processes

Managing Content for Maximum Value

HCL is an early innovator in the areas of collaboration and portals,enterprise content management (ECM), digital experience management, search engine optimization (SEO), customer analytics, customer communication management and allied service areas. Our extensive capabilities are designed to help organizations:   

  • Navigate the complex digital landscape to identify and implement the right marketing mix to target audiences across the globe
  • Collaborate with audiences and capture explicit and implicit knowledge both inside the organization and with extended partners, suppliers and customers  
  • Create, manage and deliver structured and unstructured content and information
  • Present the right contextual content to the right person, at the right time, through the right consumption channel/media
  • Leverage content and information for cost, revenue and innovation advantages

HCL Solutions

HCL’s Collaboration services span three focused capability areas. We offer a variety of services in these areas, from strategic advisory and consulting services to frameworks and tools that enable fast, efficient implementations. Our core capabilities include:   

The HCL Difference

We combine our core capabilities in each of these areas with our deep expertise gained from implementations with many leading organizations across a range of industry sectors. Customers benefit from access to multi-skilled experts and resources while our partnerships with top technology vendors allow us to provide a broad range of competencies.

Partners in Innovation

HCL has established deep and varied relationships with prominent vendors providing customer experience, content, collaboration, social and allied products and solutions, allowing us to meet customer needs across a range of dimensions and specialties. Read more about our partnership capability.

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Case Studies

create better user experience
HCL helps a leading beverage company create better user experience
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.