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Systems Integration

Enterprise Resource Planning leveraging Microsoft Dynamics 365

Can growth be streamlined: The 21CE ERP challenge

Striking a balance between expansion and efficiency is a familiar challenge for 21st century enterprises. The need to minimize costs while meeting regulatory compliances necessitates an integrated Enterprise Resource Planning (ERP) system.

However, due to mergers and acquisitions, enterprises are left with disparate applications to meet the varied, unit-specific requirements. Business requirements are typically locale-specific – for instance, a retail giant spanning the US and Europe, must be sensitive to strategic and operational differences across locations.

Why single-tier systems are falling short

In single-tier ERP systems, the Tier I ERP implementation is carried out across decentralized business units by corporate headquarters. This compels a uniform model, regardless of individual requirements. Additionally, roll-out becomes more expensive, prolonged and complex.

Customized ERP tools for each unit would be an ideal solution, had it not been outside the infrastructural scope for small-scale and fragmented businesses.

With a two-tier, or ‘hub and spoke’ approach, the existing corporate ERP system is complemented by a Tier II solution at the plant, division or subsidiary level. Tier II ERP implementation has a shorter roll-out period, while subsequently reducing TCO.

HCL’s two-tier ERP implementation for Microsoft Dynamics 365

When architecting a ‘spoke’ ERP for the existing corporate ‘hub’, organizations have to keep in mind both flexibility and integration. Here’s why Microsoft 365 has been identified as the leading contender:

  • Cross-industry capabilities of Dynamics 365, which include retail, manufacturing, and the public sector
  • Multi-format data integration and availability of generic APIs offered by Dynamics 365
  • Flexible deployment of Microsoft Dynamics 365, via cloud or on-premise
  • Intuitive user interface, leveraging familiarity with the Microsoft ecosystem
  • Flexibility for sector-specific customization offered by Microsoft Dynamics 365
  • Internationalization capabilities of Microsoft Dynamics 365 with support for 40+ countries and languages

HCL offers a comprehensive solution for transitioning to Microsoft Dynamics 365, from legacy systems overhaul to post-implementation support and hypercare. We empower organizations to augment existing ERP systems with Microsoft Dynamics 365 applications, and ensure integration across countries and cultures.

With over 350 Microsoft Dynamics 365 professionals across 50 countries, 95% of our team comprises experts certified in AX 4.0, AX 2009, AX 2012, and AX7. By transitioning to Microsoft Dynamics 365 with HCL, enterprises can gain from:

  • Third-party application integration
  • Improved legal compliance
  • External auditing support

When it comes to ERP implementation, there is no one-size-fits-all solution. Two-tier ERP facilitates customization while ensuring cost efficiency. Organizations must evaluate their individual needs, taking future possibilities of expansion into account, before determining a Microsoft Dynamics 365 deployment model.

HCL has been recognized as a Gold Certified Partner for Microsoft, with experience in ERP implementation for businesses having 500 to 10,000 users.

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