Workplace and Collaboration Services
The HCL Workplace and Collaboration service offering includes several core capabilities:
CoE as a Service: CoE as a Service provides a holistic approach with advisory services comprising tools and templates that help justify investments in Microsoft SharePoint and other collaboration tools. Operational services cover business-case justification, application rationalization, visioning and road map, 360-degree governance and maturity analysis for every aspect of the systems development life cycle.
Organizational memory improvement through Knowledge Hub: Knowledge Hub allows organizations to create a knowledge exchange framework with the goal of improving organizational memory and fostering innovation. The solution includes a wide array of advisory and implementation services, including ready-made reusable components, a pluggable and customizable portal, standard operating procedures, checklists, best practices and guidelines for knowledge management and known error database.
Upgrade and migration services from legacy systems to SharePoint: This service addresses the end-to-end requirements for the upgrade of older SharePoint versions or migration from legacy systems such as Lotus Notes, File Shares, or content management systems such as Documentum to SharePoint. Our set of services includes application discovery, rationalization, service management, migration strategy, content migration, customization migration, and post-migration verification and validation activities.
Cross-Departmental Insights through SAP Surround: The SAP Surround solution helps determine the best integration avenues to surface SAP data onto SharePoint based on domain-specific use cases. It also allows SharePoint’s collaborative and analytics-based features to dissect the data being stored in SAP, use business intelligence features such as Powerview and Excel Services, and generate key performance indicators (KPIs), reports and dashboards without using separate products offered by vendors and competitors.
AD and ASM Enablement: AD (Application Development) and ASM (Application Support and Maintenance) enablement services provide core expertise to manage and execute AD and ASM projects with skill-building through training and support. The service also provides processes to optimize traditional waterfall, iterative, agile or other project methodologies during project execution.