As engineering and manufacturing organizations scale AI, the real challenge is no longer adoption alone but connecting intelligence, governance and lifecycle data for measurable business outcomes

Transform aftermarket service transformation with AI-powered lifecycle services, warranty and claims intelligence and IoT-enabled asset performance.

Modern cloud parts catalog transformed a manufacturer’s legacy system, validating millions of parts, digitizing drawings, improving uptime and cutting order costs.

Turning workshop ideas into a structured pipeline delivering measurable savings, faster decisions and factory impact.

An intelligent procurement hub brings fragmented category data together to accelerate decisions, improve visibility, strengthen savings and risk management

Implemented HCLTech Aftermarket Cloud to standardize field service, cut engineer calls 72%, lift service revenue 57% and boost satisfaction

A global manufacturer replaced fragmented PDF parts catalogs with HCLTech aftermarket cloud, reducing inquiry calls 90% and improving ordering accuracy

AI-powered IT support copilot unified enterprise knowledge, accelerated resolutions and improved employee and customer support experience

AI-powered search helps dealers find products faster, improving accuracy, accelerating delivery and driving 20% revenue growth

This case study explores how HCLTech empowered the client to reimagine camera photography experience and expand their market reach.

Fiskars’ digital transformation journey powered by HCLTech across eCommerce, CRM and automation

This case study examines the collaboration between HCLTech and the client in designing and deploying a state-of-the-art system.