Does a digital workplace increase productivity in the information age? | HCL Technologies

Does a digital workplace increase productivity in the information age?

Technology Q&A

Digital workplace increases productivity

Does a digital workplace increase productivity in the information age?

Today’s hyperconnected multilingual workers instantly access their work environment while working from home and office. They use devices which are professional and personal. They also use a multitude of tools to communicate, collaborate, and create. Often, they also work across several time zones.

This is possible through a seamless integration of technologies that employees use to accomplish their daily tasks without compromising on experience, security, and productivity. Digital workplace solutions help break down silos and barriers to communication through messaging and collaboration tools, automate recurring and monotonous tasks, facilitate seamless employee experience management, leverage artificial intelligence(AI) for chatbot and cognitive assistance, and use extended reality (AR/VR/MR) for next-generation end-user support services.

Some key HCL Fluid Workplace solutions that help in these areas follow:

HCL WorkBlazeTM:

WorkBlazeTM is our digital end-user experience monitoring tool equipped with AIOps and real-time workplace analytics. It spots trends, correlates and remediates issues before they are widespread, and gathers contextual user feedback to enhance employee experience and productivity. It provides a unique User Experience Index (UEI) across devices, applications, and networks to bring proactivity in the ecosystem and reduce the IT-user gap.

LibreSpace:

LibreSpace is HCL’s fully managed, end-to-end workplace virtualization solution that empowers users with intelligent workspaces. As a holistic solution, LibreSpace delivers an anywhere, anytime, and any device, “digital workplace as a Service” experience and offers a truly hybrid (public/private cloud-hosted and/or on-premises), scalable solution in flexible consumption models.

DRYiCE Lucy:

DRYiCE Lucy is anAI-powered cognitive assistant that automates industry-wide use cases through smart conversations by leveraging enterprise-grade natural language processing (NLP) and machine learning.

Kalido:

Kalido is a liquid workforce management tool that enables organizations to reimagine how to acquire, retain, develop, excite, and exittalent and skills. Built on an AI-based platform that helps professionals in skill-sharing, collaboration, and networking which enhances worker well-being, business productivity, and innovation.

IATM:

The Intelligent Asset Tracking and Management (IATM) solution aims to enhance asset onboarding, transform inventory auditing processes, and improve asset visibility through location monitoring. The plug-and-play solution integrates with the existing enterprise systems to harness the power of IoT for asset management throughout the asset lifecycle. This improves operational efficiency and productivity and eliminates potential losses incurred due to asset theft and misplacement.

DRYiCE OptiBot:

DRYiCE OptiBot is a Digital Workplace optimization and automated end-user enablement product that enhances UX (user experience) and makes work life simpler while reducing the burden on IT. OptiBot resolves commonly occurring IT issues pre-emptively and swiftly through unassisted automation and presents employees with a catalog of one-click solutions and various self-help features for quicker remediation. It detects, diagnoses, and resolves device and application issues, resulting in a more proactive approach to incident management and increased IT productivity.

FlexSpace:

HCL FlexSpace is a fully-featured DaaS (Digital Workplace as a Service) offering that brings together the breadth of hardware from leading OEMs and a comprehensive portfolio of IT services from HCL to deliver a future-ready managed digital workplace experience. FlexSpace features full-lifecycle digital workspace services spanning planning and design, deployment and integration, management, support, and refresh with in-built flexibility to scale up or down according to the needs of the business; considering both the existent enterprise user personas and prevalent site support models.

Onsight:

Onsight is an augmented reality service platform that delivers a fully collaborative immersive remote presence environment to help teams troubleshoot, assess, and rapidly resolve issues by bringing in virtual experts.

To learn more on how we can enable world class digital workplace tools for your business, visit