What is the difference between Digitalization and Automation?
Automation, as the term suggests, is the automatic execution of tasks without periodic interference. Whereas, Digitalization is the conversion of analog information into texts, photographs, and voices, among others.
Organizations’ aim while implementing automation and digitalization differs in the sense that while executing automation their focus is to simplify the tasks by reducing human intervention as opposed to creating self-reliant business models to ensure cost-efficient standardized quality.
HCL’s wide range digitalization solutions augments organizations’ digital transformation.