Customer Visibility Solution
The solution provides a single dashboard view of the Travel customers to the travel companies. The functionality captures CRM & Loyalty aspects along with a strategic angle. This enables to plan marketing & sales initiatives based on specific trends from different customer segments, analyze alliance/ distribution channels with higher ROI, and allocation of resources to higher revenue generating initiatives.
- Unified View of accounts for reports via Dashboard.
- Extensible to Mobile phone
- Seamless Integration
- Personalized customer communications
- Extensible architecture
- Ease of User adoption
- Easier to analyze customer segments for strategic initiatives
- Better ROI through alliances & distribution channels
- Improved repeat business through CRM and Loyalty
- Holistic approach through integration of relevant systems