Skip to main content Skip to main navigation Skip to search Skip to footer

Key Account Management

This system maintains guest and traveler accounts in hierarchical representation. It gives a scientific way of classifying the accounts in Marketing types and types of contracts. Accounts are classified in marketing type like GP (Global Preference), TMC (Travel Management Company), Wholesale, Airline, Embassy and LNR (Local Negotiated Rates). The contracts are classified as Transient, Group, Air Crew and their combinations with LRA (last room availability)/NLRA (not last room availability), Floating and Ceiling Rates. It also provides a workflow for Divisional Account Processing and Preferred Destination. Account details, managers, contacts, local & global rate quotes and group leads are some other information that is maintained in the application.

HCL helped a leading airline in managing corporate fares with real-time discounts calculated over published fare.

Download PDF

SIW Optimized: 
SEO Optimized: 
Site Section: 
Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

What Customers Say

"HCL has built a solid reputation of providing industry-leading IT application and infrastructure services. Given their commitment to the transportation and logistics industry, willingness to invest in our success, and unwavering commitment to excellence, HCL was the right choice"
- Senior Vice President and CIO, a leading 3PL company

“I know we asked the HCL team to do this extra work which was not part of any official project or SOW and you just got it done for us.. I can’t tell you how much I appreciate this kind of gesture.. you could have pushed back and said ‘we are too busy with other things’ or got into a cost discussion (which would not have been unreasonable as it is extra work) but you did not, and also made several revisions at my request,  to ensure the new menu views are perfect..  so hat’s off to you for accommodating this, in the midst of trying to keep to all the other deadlines.. Its all hugely appreciated and simply once more, reconfirms why HCL is such a great team to work with.. HCL just continues to surpass customer expectations.. the work they are doing right now is phenomenal”
- Vice President, Revenue Management, leading hospitality chain