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HCL Technologies


The Situation Today

The rapid evolution of aircrafts and the increased sophistication of these assets in combination with a multitude of in-house and outsourced MRO scenarios have made Maintenance Repair and Overhaul (MRO) processes more complicated than ever before. An effective MRO process ensures increased aircraft uptime and reduced inventory costs. With the pressures of escalating fuel costs and eroding margins, Airlines are now scouting for potential avenues to remain competitive through supply chain effectiveness and reduced turnaround time, which adds to increased productivity.

How HCL Can Help

iMRO is SAP and HCL's industry solution add-on for Maintenance, Repair and Overhaul/Operations (MRO). It is a SAP complimentary software product which extends SAP ERP MRO for any company which maintains complex, expensive and regulated assets such as in the travel & transportation industry. iMRO enhances the SAP user interface to meet industry requirements in the areas of maintenance engineering, planning and operations.

HCL draws on over 14 years of experience with SAP at over 100 customer sites covering aviation, aerospace and complex asset management and maintenance organizations. Unlike niche MRO applications, iMRO, with a single database applicable across all concerned departments, along with SAP ERP, supports the entire enterprise through improved visibility for stakeholders ranging from front-line maintenance technicians to back-office support personnel. This results in  leaner and faster business processes making your organization agile. iMRO is the only comprehensive, SAP end-to-end solution built on Industry standards, offering

  • Reduced time to market
  • Configuration ease
  • Flexible toolsets that are highly configurable
  • Training Academy and Best Practice process guides
  • Continuous improvement - Robust product roadmap for continuous improvements
  • High acceptability, referable customers. Over 30 Airlines have implemented SAP iMRO, globally
  • Better visibility across cost and maintenance records data, improved performance measurement, effective trend analysis and reliable reporting ensuring enterprise transparency

What You Can Expect

iMRO significantly improves maintenance planning, scheduling, execution and billing. It is a configurable solution that applies to any MRO organization including:

  • Airline maintenance and engineering (M&E) and maintenance control
  • Airframe overhaul
  • Engine and engine module shops
  • Complex asset manufacture and repair (frame, propulsion, structures, avionics): OEM-MRO
  • Fixed base operators, repair shops and maintenance service centers
  • Technical support and spares provisioning organizations
  • Defense agencies carrying out field, line and depot maintenance
  • Transportation infrastructure maintenance organizations
  • Rail (fixed and rolling) asset maintenance groups
  • Complex equipment (e.g. oil and gas) maintenance and support
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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.