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HCL Technologies

e-Fleet Management

The Situation Today

Organizations managing and running fleets usually operate on razor thin margins. Profits are heavily dependent on optimization methodologies. The recession has further depleted the revenue of fleet companies, resulting in reduced scale of operations, lower profits and inefficient processes. Operational visibility is the key to fleet management and optimization, and can be achieved through a robust fleet management system powered by cutting edge software. The health and safety of mobile resources has become even more important to maximize their availability and keep TCO as low as possible.

Some of the key challenges that fleet operators face today include:

  • Visibility into the locations of mobile assets
  • Optimal dispatch of ad-hoc jobs or orders to vehicles in real-time
  • Real-time tracking of jobs, and forecasting fulfillment
  • Fleet optimization to control spiraling fleet running costs
    • High levels of Fleet Empty Runs – 24% of the total runs are usually empty
    • Low fleet utilization – 33% of a vehicle’s lifetime is spent in runs
  • Managing the health, maintenance, and safety of mobile resources

A comprehensive feet management system is one that addresses these major challenges while requiring as little manual interference as possible. A challenge that usually arises at this stage is in the selection of the right vendor to provide an integrated fleet management solution consisting of both hardware and software. Often, customers have to reach out to multiple service providers for the various hardware and software components of the solution as there are very few vendors who offer the complete integrated solution as a package. In such cases, companies would need to deal with multiple parties for component integration problems, data inconsistencies, and later on, service related problems.

How HCL Can Help

HCL’s e-Fleet Management System is a web-based Fleet Management System that can virtualize your fleet. It is an end-to-end solution comprising both hardware and software for fleet owners and operators allowing them virtual remote-control visibility and security in real-time over mobile resources.

The solution can be conceptualized with the following elements in mind (Figure 1):

  • Hardware Mobile Data Terminals (MDTs) installed on vehicles serving as communication interfaces and also as application interfaces between users and drivers
  • Fleet Management Software
    • Web Portal: a PC based central application console with connectivity to the MDTs on the vehicles and used by Logistics Officers to obtain global views and job allocations to the fleet
    • Application software for the PDAs used to capture the signature of the customer and report job completion
  • Integration with your company’s ERP back-office system

What You Can Expect

  • Control spiraling fleet running costs and fleet maintenance expenses, and maximize fleet utilization through multiple optimization techniques such as bundling, continuous moves, and cross-docking
  • Track any vehicle in real-time and pin-point the location of a vehicle on a map
  • Obtain real-time data feeds on performance of vehicular components, driving patterns, and cargo-hold parameters
  • Automate the dispatch of jobs to the fleet using algorithms that take into consideration dynamic parameters from the environment
  • Respond to ad-hoc customer requests/orders
  • Provide customers with visibility into real-time order-fulfillment status, and forecast information of delivery timelines
  • Reduce the TCO of mobile assets by proactively tracking asset performance and maintenance

eFleet Management - Virtualize your Fleet



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