iMRO-mSAM: HCL AXON's industry solution add-on for MRO
iMRO® is SAP and HCL AXON's industry solution add-on for Maintenance, Repair and Overhaul/Operations (MRO). It is an SAP endorsed complimentary software product which extends SAP ERP MRO for any company which maintains a complex, expensive and regulated asset such as in transportation, hi-tech, energy or aerospace.
For mobile service and asset management (mSAM), it enables line and field service technicians to work offline on their laptops or mobile devices including access to install-base equipment, service orders, notification and confirmations, loca/van (consignment) stock, customers and contacts, and warranty and extended service contracts. Access is by user driven sync. parameters such as territory.