Being a key source for driving additional revenue and increasing levels of customer satisfaction and loyalty, CCM demands modernization in the way customer communications are done, in order to be able to meet customer needs BE PART OF THIS EXCLUSIVE WEBINAR to know how HCL’s CCM shapes up Experiences by redefining Customer Touch points
Significant cost reduction opportunities are associated with instance consolidation. Studies show that the average operational cost of running a single SAP instance could be up to 30% lower than running multiple instances.
Organizations planning an eventual move to SAP Business Suite 4 SAP HANA (SAP S/4HANA) will need to upgrade their... More
Financial organizations and their merchant customers face the ever-growing challenge of PCI DSS compliance and control maintenance.
The webinar provides insight on how a risk based approach can ensure compliance with the updated PCI DSS guideline from v3.0 to v3.1. This session also delves on how an integrated GRC framework can manage control... More
Building the Digital Enterprise
The coming together of technology forces like cloud, mobility, analytics, social, augmented reality, unified communications, digital design, and wireless communications amongst others have redefined the business architecture of organizations. This has led to the creation of new business models and the... More
IT leaders and practitioners are compelled to respond to investment, technology, sourcing and partnership decisions, against the headwinds of constant change. A recent survey of CIOs and IT leaders from leading global organizations shed light on a belief which is common across the community and something that we at CIO... More
It’s no news that the world for Utilities is getting tougher. Whether you’re a regulated or de-regulated utility, customers now expect to access information and complete transactions at the tip of their fingers, either online or on their smart devices. But when customers interact with their Utility it must be on their terms, on their time, on... More