Digital Transformation is playing a critical role in enabling this industry revolution unfolding around us. The ecosystem has provided the fundamental building blocks – access, interconnectivity, and applications – that are enabling this revolution to take place. A large share of potential value stemming from digitization across global industries over the next decade is dependent on the telecom industry delivering essential infrastructure, applications, and productivity improvements in many areas.
For a unified, cohesive and a successful digital transformation strategy, there is a need to look at it from a 6 layered perspective. For example, E-Commerce is more focused on customer experience applications whereas most financial sector operators focus on digitally evolving their applications. Read the whitepaper to learn more about the 6-layered approach.