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Exploring Customer Strategies for SAP S/4HANA

Exploring Customer Strategies for SAP S/4HANA

HCL embraced SAP’s latest offering and has developed a program in conjunction with its clients to address the most common questions and concerns around SAP S/4HANA. Our market-leading Agile Benefits Creation program (ABC123) focuses on assessing readiness and quantifying business value while providing a roadmap to non-disruptive transformation. To determine whether this strategy is aligned with where SAP customers stand in their SAP S/4HANA journeys, and to gauge customer understanding about its benefits and how it enables an organization to adopt a digital mindset, HCL commissioned an insiderRESEARCH survey of existing SAP customers with at least $1 billion in annual revenue.

Some Key findings were –

  • Nearly all respondents (88%) expressed at least some level of familiarity with SAP S/4HANA.
  • The top four reasons cited for considering SAP S/4HANA were to enhance the SAP user experience (55%), to implement new SAP functionalities with SAP S/4HANA (52%), to drive simplification and process efficiency (48%), and because the solution is part of a digital transformation strategy (36%).
  • Despite the emphasis on the business benefits of SAP S/4HANA, approximately 60% of the respondents indicated that IT is still driving their SAP S/4HANA strategy.

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