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Challenges and Best Practices in Enterprise Test Process Assessments

Challenges and Best Practices in Enterprise Test Process Assessments

Abstract

Test Process Assessment can achieve various strategic and tactical objectives of an IT Organization. Assessments provide a methodical way of gathering the pain areas of a QA organization, and developing a practical road map to address these areas. An assessment model provides the framework against which the maturity or the level of capability of an organization or an entity can be measured. A methodology guides the organization in conducting an assessment using the chosen assessment model. Tools can be used to improve the efficiency of Test Process Assessment. Assessment models have their own capabilities and limitations. The skill and experience of the assessing consultants are the key elements in addressing the areas that Assessment models cannot.

Excerpts from the Paper

The  paper  –  Challenges  and  Best  Practices  in  Test  Process Assessment - provides an insight to the key aspects of Test Process Assessment  such  as  customers’  expectations,  assistance  from models and caveats to keep in mind during an assessment. Four case studies of Test Process Assessment are presented in this whitepaper, which had different expectations and needs in each of them. It is critical to choose the right level of information based on the needs and expectations of the customers. The model that is chosen to  assess  any Quality Assurance QA  organization  should  be the closest to the expectations. With only a few models present in the literature that are of real help, it is up to the Assessment consultants to decide how to leverage the structure of the models to achieve the intended result of finding a solution to the customer’s problem.

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