Total experience transformation of contact centers with HCL & AWS

HCLTech is a strategic partner and reseller for AWS. Our Fluid Contact Center Practice (FluidCC) is a dedicated arm that specializes in harnessing the best potential of next-gen AWS technologies - Amazon Connect & AWS CCI. HCLTech, with AWS, aims to transform the total experience for our clients by simplifying and modernizing the complex contact center landscape and improving customer engagements at the lowest TCO with accelerated time to value.

Download the document to learn more about our joint capabilities with AWS.

For more information, please reach out to us at Contact.FluidCC@hcl.com

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The total experience transformation

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