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Transforming healthcare brokers with portal and mobile solutions

Transforming healthcare brokers with portal and mobile solutions

Abstract

With the universal healthcare reform initiatives the role of brokers has been transforming into change agents with the responsibility of not only educating the prospective members but also fasten the process of insuring clients. Internet and Mobile technologies for brokers will play a critical role in increasing the customer base of payers as well as provide quick turnarounds to any form of member requests. This whitepaper highlights an end to end Broker portal solution.

Excerpts from the Paper

HCL provides a comprehensive web portal and mobility solution that will provide best in class and comprehensive features to enable brokers  in  engaging  sales  end  customers  in  efficient  and  cost effective manner. Our  proposed  framework  formulates  the  solution  by  breaking down the broker activities in the following 5 life cycle phases. Our solution  is  unique  in  a  way  that  it  not  only  integrates  all  the important life cycle activities for a broker to generate and sustain sales leads, but also manages the member relationship via benefits administration features.

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