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Achieve IT Offshore Success in Retail & CPG through "Zero Risk" Transition

Achieve IT Offshore Success in Retail & CPG through "Zero Risk" Transition

Abstract

Only about 4% of the $79Bn Retail & CPG IT outsourcing market have taken the benefit of offshoring albeit having offshore exposure in the value  chain  for  sourcing  products.  Industries  like  Financial  Services  & Telecom have optimally leveraged offshore  to enjoy IT benefits which include higher quality of service & cost savings Forward  looking  enterprises  have  overcome  the  perceived  risk  of offshoring by ensuring the most important risk of transition is curtailed Gartner expects “high levels of offshore IT services level” to increase by 40% by  2010;  Are  you  prepared?  Read  this  white  paper  &  find  out  how  to minimize the Transition risk & ensure success through HCL’s ASSET Transition Framework - A best practice Transition framework which has successfully handled  transitions  for  several large multi  services integrated offshore engagements.

Excerpts from the Paper

HCL’s experience in establishing and managing operations for Global customers has helped us in  establishing a 3 step engagement framework for providing sustained benefits to any new customer,  through the entire engagement lifecycle. HCL believes in ensuring the lowest possible risk to our  customers and partners while ensuring a seamless transition. The above approach is echoed in the design of this framework, wherein we have consciously avoided a Big Bang approach. The ASSET™ Methodology seeks to ensure a thorough assessment of the current IT Infrastructure, an “as is” transition followed by a stable period of operations and then transformation to ensure optimized IT performance.  ASSET™ methodology seeks to make IT Infrastructure more agile and aligned to business needs without incurring any risks to businesses.

 

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