Gunter Van Craen, CDIO of Bekaert, discusses driving digital transformation through technology

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Application Management Services’ definition refers to services of enterprise application management provided by various organizations to companies that need to outsource their enterprise application management processes.

Business Process Services are services outsourced to Organisations that specialize in taking up outsourcing activities. Specific business processes that are not the core competencies of an organisation can be outsourced to companies specialising in taking up those activities.

Helpdesk support is the process of providing information and support relating to company information as well as information regarding the products and services of the organisation to the end users/customers.

Laboratory Information Management System (LIMS) software supports the functioning of a fully-fledged modern laboratory using Information Management System and a virtual software based laboratory system.

Oracle Demantra is a demand management and supply chain management tool provided by Oracle. It helps in enabling automated forecast process that simultaneously maps demand forecasting against factors such as supply restrictions.

Oracle Transportation Management (OTM) is a tool for shippers and logistic providers that provides transportation planning and execution capabilities and integrates transportation planning.

SAP PLM provides all round support for all product related processes from beginning of life cycle with product ideation to manufacturing and service.

System Integration is the process of integrating all the physical and virtual components of an organisation’s system. The physical components consist of the various machine systems, computer hardware, inventory, etc.