Life Sciences and Healthcare
Modernizing member and provider engagement with an AI-powered contact center
HCLTech helped a leading dental benefits organization modernize customer engagement with an AI-powered contact center supporting millions of member interactions annually.
Transforming patient engagement with an AI-powered contact center platform
HCLTech helped a leading US retail pharmacy replace its legacy DTMF-based IVR with a conversational AI platform, enhancing patient experience and operational efficiency.
Beyond the EHR: AI-powered operations, better outcomes, smarter care
Meet HCLTech at Oracle Health and Life Sciences Summit 2026, September 22-24, Booth 38, Orlando, Florida, for clinical AI and EHR modernization. Register now!
Scalable Clinical Service Desk enables uninterrupted physician productivity
HCLTech helped a large healthcare provider ensure uninterrupted patient care through a specialized 24x7 Clinical Service Desk supporting physicians and critical clinical applications.
Transforming clinician support experience across large non-profit health system
Transformed clinical application support across 100+ hospitals by creating a clinician-aligned service desk, improving accessibility, responsiveness and first-contact resolution.
AI-powered physician onboarding and credentialing
AI-powered physician onboarding and credentialing solution that accelerates provider readiness, automates compliance workflows, reduces onboarding time and speeds revenue realization.
Epic Service Desk Support for Improved Care Delivery
Enhanced Epic Clinical Service Desk support for 7,200+ users across 53 hospitals and 1,300+ care sites, improving operational resilience and clinician experience.
Clinical Service Desk: The Unseen Modern Healthcare Bottleneck
A slow or poorly functioning clinical service desk does more than frustrate users. It disrupts care, strains compliance and drains clinician capacity, making Agentic AI support a strategic priority.
Physical AI in MedTech: Why the hard questions matter more than the hype
AI is moving into medical devices, robots and sensors, but the real story is whether the industry can overcome the challenges that will determine its success in clinical settings
Accelerating enterprise EHR modernization without disrupting patient care
Enterprise-scale EHR support enabled seamless consolidation of five EHR platforms, 1700+ applications and 23000 interfaces while maintaining uninterrupted clinical operations across the health system.
Microsoft Discovery and the future of pharma R&D
Join Dr. Andy Packham, David Carmona and Dr. Reena Gollapudy as they explore how Microsoft Discovery, combined with HCLTech’s life sciences expertise, is accelerating AI-powered pharmaceutical R&D.
Beyond AI Tools: Microsoft Discovery and the future of pharma R&D
Discover how agentic AI is transforming pharmaceutical R&D. Learn how Microsoft Discovery and HCLTech are accelerating scientific innovation, scaling research and enabling faster drug discovery.
