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Microsoft
Learn how AI tools like Copilot can hide organizational complexity, signaling where systems need redesign for true transformation

At HCLTech’s pavilion during the 2026 WEF in Davos, much of the conversation revolved around AI. But in a fireside chat, the focus deliberately moved beyond AI to what may follow it: quantum computing
HCLTech achieved an industry-leading Customer Experience (CX) score of 95 for its Microsoft AI & Cloud Ecosystem services, significantly outperforming the industry average of 73.9.
Explore how enterprises must move beyond chaotic AI experimentation and build structured, governed AI estates to scale confidently and safely.
In this episode, learn how robust, cross-functional governance turns Responsible AI principles into enterprise-wide practice, accelerating adoption and boosting ROI.

HCLTech will engage in technical onboarding and projects to advance research in chemistry, materials science, drug discovery and semiconductors.

Rethinking Copilot: Why impact depends on integration, behaviour and design
Transform your contact center with HCLTech’s data-driven Blueprint Builder. Unlock AI insights, streamline operations and build a clear roadmap for modernization and customer experience excellence.

This is HCLTech and Microsoft LinkedIn Live on AI for cloud, data and intelligent contact centers featuring Carol Criner and Scott Jansen followed by information regarding In-person event.
How a leading retailer transformed rising call volumes and stalled IVR modernization into a 34.9% containment boost and real-time insights with HCLTech CCaaS Solutions

Contact centers are rapidly evolving from cost-focused call hubs into AI-powered strategic experience platforms