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Retail
Turning experience intelligence into meaningful action

Explore how HCLTech helps digital-native retailers connect customer, commerce and operational intelligence to scale AI, improve experiences and create sustainable growth.
Embedding AI in finance workflows to reduce routine effort and strengthen financial visibility.

HCLTech research of 467 senior executives reveals strong AI adoption but persistent organizational hurdles. For retail and CPG firms, the findings highlight readiness for AI-driven ways of working.

HCLTech is a participant at Shoptalk Fall 2026, where senior leaders from the global retail ecosystem converge to discuss ideas that will define the future trajectory of retail businesses.

Retail case studies demonstrating how HCLTech enables omnichannel commerce, personalized customer experiences and intelligent retail operations across global enterprises.
HCLTech research with 467 senior executives finds respondents expect, on average, 43% of major AI projects initiated over the next 24 months to fail, highlighting three imperatives for impact
AI adoption is accelerating across Retail and CPG. Yet as organizations invest at unprecedented scale, many are struggling to turn AI ambition into measurable business impact.
Discover how to scale enterprise AI to drive measurable value and competitive advantage

We are excited to participate in o9 aim10x 2026 in Chicago on September 23, a global summit that brings together enterprise leaders.

In an era of persistent disruption, competitive advantage is shifting from planning accuracy to the ability to sense and act on changing physical conditions across the value chain