Rohit Kumar, AVP, AI and Analytics, HCLTech, explains how when RPA is paired with Agentic AI and GenAI, it becomes the reliable, observable and adaptable execution layer of the autonomous enterprise.

Seema Noronha, Global Practice Director, Operating Model Transformation, DBS, HCLTech, explains how enterprises can overhaul their operating models to become truly AI-led and customer-centric.

HCLTech achieved an industry-leading Customer Experience (CX) score of 95 for its Microsoft AI & Cloud Ecosystem services, significantly outperforming the industry average of 73.9.

Join us at the HFS India Summit in Bengaluru for an insightful perspective on how GCCs are evolving into enterprise nerve centers, driving innovation, AI adoption and business transformation.

What are the practical ways to ensure AI expands opportunity, strengthens resilience and supports a more inclusive, equitable future?

Debraj Bhattacharya and Lalit Kumar Singh explain how AI-led, product-aligned operating models are transforming Retail 5.0 — driving agility, sustainability and real-time visibility.

Kandasamy Ramanujam, SVP, DBS, HCLTech, explains how GenAI and Agentic AI are shifting application management from reactive, ticket-driven work to proactive, experience-led and autonomous operations.

Explore how enterprises must move beyond chaotic AI experimentation and build structured, governed AI estates to scale confidently and safely.

The real story of 2026 won’t be about AI disruption — it’s whether your organization is actually ready for it

The alliance enables AI-led digital transformation to streamline operations and enhance decision-making across logistics networks.

Together, the companies will deliver integrated solutions to Federal, State, Local and Education agencies in the U.S.

In this study, 18 providers were assessed based on their capabilities and strategies, and HCLTech has been positioned as a leader.