Engineering carrier-ready Android experiences

Accelerating carrier certification through comprehensive telephony and modem validation
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Overview

A leading Android device manufacturer delivers smartphones certified for use across the largest US mobile carriers. With evolving Radio access technologies (RAT) (2G through 5G NR and NTN), carrier certification requirements and frequent Android releases, the client needed a trusted engineering partner to ensure consistent telephony and modem performance across multiple network and device environments, keeping pace with the evolution.

We designed and executed a comprehensive validation program for them covering Android telephony, modem functionality, , emergency calling and Non-Terrestrial Network (NTN) capabilities. By combining live network testing with certification-grade simulator validation, we helped the client accelerate carrier certification, improve device quality and launch new devices with confidence.

The Challenge

Keeping pace with evolving carrier, connectivity and Android ecosystem requirements

The client required a scalable validation framework to maintain device quality across multiple carriers, connectivity technologies and Android releases. Key challenges included: 

The Challenge
  • Validating telephony and modem performance across multiple radio access technologies, including 2G/3G/4G/5G NSA and SA, Wi-Fi calling, NTN
  • Supporting unique carrier-specific certification requirements for leading US carriers including T-Mobile, AT&T and Verizon
  • Ensuring reliable eSIM functionality, emergency calling compliance across diverse test  environments
  • Keeping pace with evolving Android releases, modem software updates and carrier requirements while reducing validation timelines
The Objective

The Objective

Establish a scalable foundation for carrier-ready device validation

We partnered with the client to establish a comprehensive validation framework that would:

  • Validate telephony, modem, eSIM, emergency calling and next-generation connectivity features across major US carrier variants
  • Deliver consistent device performance and interoperability across network technologies, communication services and carrier environments
  • Strengthen certification readiness through repeatable validation across live and simulated networks
  • Ensure regulatory compliance and emergency communication requirements
  • Support future connectivity innovations by supporting seamless eSIM experiences and Non-Terrestrial Network (NTN) validation

The Solution

An end-to-end Android telephony and modem validation framework

We established a dedicated telephony and modem validation program across carrier-approved laboratories and engineering centers. The framework combined live network testing with industry-standard - simulation platforms  to deliver comprehensive coverage across the Android telephony ecosystem.

The Solution

Key capabilities

  • End-to-end validation of modem functionality and performance across LTE, , VoLTE, VoNR, VoWiFi, messaging and data services
  • Comprehensive eSIM testing, including device-to-device profile transfer and functionality verification
  • Emergency calling (ECC/E911) validation covering compliance, alert services, inter-RAT handovers and dual-SIM scenarios
  • NTN certification, live-network validation and issue reproduction to support satellite connectivity
  • Validation using industry-standard platforms, enabling repeatable and certification-ready testing across live and simulated environments 

The Impact

Higher device quality, faster carrier certification and next-gen readiness

The program became a critical component of the client's Android device release cycle, delivering measurable business outcomes:

The Impact
  • Accelerated carrier certification readiness across various device variants
  • Improved reliability of voice, messaging, data and emergency services
  • Enhanced compliance with robust E911, CMAS and emergency communication validation
  • Faster issue identification and improved modem stability through structured validation processes
  • Increased readiness for next-generation connectivity through eSIM and NTN validation
  • Repeatable, testing frameworks that supported high-quality Android device launches

By establishing a scalable validation program across carrier networks, certification environments and emerging connectivity technologies, we helped the client reduce certification risk, improve release readiness and deliver consistently high-quality Android experiences. The engagement provided a foundation for future innovations in eSIM, 5G Advanced and , enabling faster device launches and greater confidence in an increasingly complex mobile ecosystem.

ERS Engineering Case study Engineering carrier-ready Android experiences