Helpdesk support is the process of providing information and support relating to company information as well as information regarding the products and services of the organisation to the end users/customers.

Laboratory Information Management System (LIMS) software supports the functioning of a fully-fledged modern laboratory using Information Management System and a virtual software based laboratory system.

Mainframe computers and their services are critical for governments and large organizations owing to their capability of processing bulk data more efficiently as well as data security features.

Managed Network Services’ definition includes complementary services or a complete replacement to an organisation’s in-house IT services.

Oracle Demantra is a demand management and supply chain management tool provided by Oracle. It helps in enabling automated forecast process that simultaneously maps demand forecasting against factors such as supply restrictions.

Oracle Transportation Management (OTM) is a tool for shippers and logistic providers that provides transportation planning and execution capabilities and integrates transportation planning.

Agile Product Lifecycle Management is a tool acquired by Oracle that is used to drive product innovation process in number of industries including manufacturing, FMCG, life sciences, high-tech, etc.

SAP PLM provides all round support for all product related processes from beginning of life cycle with product ideation to manufacturing and service.

Retail analytics is the process of providing analytical data on inventory levels, supply chain movement, consumer demand, sales, etc. that are crucial for making marketing, and procurement decisions.

Retail supply chain has to be monitored very closely and has to be free from defects as the products are always on the move and the cycle time is very low.

Multichannel Retailing is the process of using multiple channels for selling similar products across different platforms. The platforms may be online and offline and the various channels may be brick and mortar store, online store, mobile store, mobile app store, etc.

Manufacturing Execution System (MES) are IT enabled systems that provide solutions for improving and optimizing the manufacturing process to the production floor engineers and managers.