Smarter Telecom Operations: AI-Powered Data Intelligence, Policy Automation and Dynamic Charging Solutions
Our mediation, policy and charging solutions streamline telecom operations by managing network data, enforcing policy control and optimizing charging functions. Our advanced, scalable platform transforms network operations, ensuring seamless data management, robust policy control and optimized charging functions. By integrating cutting-edge AI capabilities, we enhance service quality and support revolutionary 5G applications, delivering personalized experiences and maximizing revenue potential.
With over 25 years of proven expertise, our network monetization solutions have empowered 170+ global operators, handling volumes exceeding 10 billion usage records and 50,000 transactions per second.
HCLTech’s converged policy, charging, and mediation suite of solutions is built to support your digital evolution, seamlessly integrating with both 5G and legacy networks. By embracing automation and cloud-native innovation, you can unlock new revenue streams, streamline operations and stay ahead in a fast-moving telecom landscape. Accelerate growth and deliver smarter, more agile services with our future-ready platform.
What Sets Us Apart
of mediation, policy and charging deployment expertise
client installations in production environments
protocols available out of the box for flexible integration
configuration templates
daily records processed by network mediation deployments
transactions per second in critical 4G and 5G network functions
Case studies
Resources
Unlock more insights
Frequently Asked Questions about HCLTech's 5G Charging and Mediation Platform
We're proud to support 170+ global operators with our mediation solutions. Over 25+ years, we've built deep expertise processing real-world telecom traffic at massive scale—giving operators the confidence that comes from working with a proven, experienced partner rather than an unproven platform.
Our telecom mediation software supports a comprehensive range of industry-standard protocols across 4G and 5G network interfaces. We've engineered the platform to handle diverse data formats and protocol variations encountered in real production environments—ensuring reliable, accurate collection of usage records regardless of your network's complexity or vendor mix.
Yes, our mediation solution is fully cloud native, designed for containerized deployments and microservices architectures. We've moved well beyond simply "lifting and shifting" legacy systems—our platform leverages cloud native principles to deliver the scalability, resilience and automation that modern telecom operations genuinely require.
We have production installations deployed across operators worldwide, spanning multiple continents and network generations. With 170+ operators trusting our solutions, our global footprint reflects genuine, sustained operator confidence—not just pilot deployments. This real-world scale gives us unmatched insight into diverse operational environments and challenges.
Our Policy Control Function is specifically designed to enable 5G business model innovation—from network slicing monetization to tailored subscriber journeys and dynamic service tiers. We've built PCF to give operators the policy flexibility they need to move beyond traditional connectivity offerings and confidently capture new revenue opportunities.
Absolutely. Our converged platform is purpose-built to seamlessly bridge 4G and 5G environments. We understand that most operators run hybrid networks during transition periods, so we've designed our solution to integrate across both generations without disruption—protecting your existing investments while enabling next-gen capabilities.
Yes. Our Charging Function handles voice, data and messaging charging within a single converged framework. Having worked with operators across diverse service portfolios, we've built CHF to manage multi-service charging accurately and efficiently—eliminating the operational overhead of maintaining separate charging systems for different service types.
Our Subscriber Identity Binding supports industry-standard authentication protocols aligned with 3GPP specifications and modern security frameworks. We've designed SIB with real-world security challenges in mind, ensuring robust subscriber authentication that protects network integrity while maintaining the performance levels demanding production environments require.
Yes, we've successfully executed migrations with zero downtime for operators who simply cannot afford service interruption. Our migration methodology is refined through 25+ years of production experience—we plan meticulously, run parallel environments where needed and validate thoroughly before cutover, keeping your charging and mediation operations fully continuous throughout.
AI is woven throughout our platform rather than bolted on as an afterthought. Our AI telecom operations capabilities support intelligent anomaly detection, predictive analytics and automated policy optimization. Practically speaking, this means operators gain real-time operational intelligence that improves service quality, reduces manual intervention and drives stronger revenue performance.


