This report assessed the profiles of the 36 service providers using a rigorous methodology across the key dimensions, including practice maturity, partner ecosystem, investments and innovation and positioned HCLTech as a Leader.

In this report, Gartner assessed 13 vendors based on their Completeness of Vision and Ability to Execute and has positioned HCLTech as a Leader.

HCLTech has been recognized as a Leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2025, which evaluated 29 leading digital workplace services providers.

HCLTech has been recognized as a Leader in the ISG Provider Lens™ -ServiceNow Ecosystem Partners for the Europe region, securing a prominent position in all three categories: ServiceNow Consulting and Implementation Services, ServiceNow Managed Services and Innovation on ServiceNow.

HCLTech achieved an industry-leading Customer Experience (CX) score of 95 for ServiceNow Ecosystem Partners, significantly surpassing the industry average of 75.5.

ISG assessed 38 companies in its ISG Provider Lens™ ServiceNow Ecosystem Partners 2025, U.S., and has recognized HCLTech as a Leader.

The VOC platform considers independent customer ratings, and HCLTech received an overall rating of 4.5 out of 5. This rating is based on 38 customer reviews received over the 18 months ending September 30, 2024.

HCLTech achieved an industry-leading Customer Experience (CX) score of 95 for Future of Work Services, significantly surpassing the industry average of 75.3.

In this report, Gartner has assessed 17 vendors based on their Completeness of Vision and Ability to Execute and has positioned HCLTech as a Leader for the fourth consecutive year.

The Energy and Utility (E&U) industry is undergoing a significant transition aiming to deliver end-to-end transparency while redefining its priorities and operating model. In response to these challenges HCLTech has unveiled a bold vision for the industry.