Digital Foundation
Enabling intelligent network service management through unified visibility, automation and AI-driven operations
HCLTech unified fragmented network operations for a leading telecom provider with ServiceNow—enabling AI-driven visibility, faster resolution and resilient, scalable service management.
Strengthening software compliance and driving cost savings through intelligent SAM transformation
Learn how HCLTech helped strengthen software compliance, improve audit readiness, and deliver $3.2M in savings through ServiceNow SAM transformation
Strengthening IT agility and predictability through Agile-driven request management
How HCLTech enabled an agricultural technology leader to streamline IT intake, improve visibility and accelerate delivery through an Agile-driven ServiceNow model.
Transforming the ServiceNow ecosystem to improve stability, reduce manual effort and reclaim capacity
How HCLTech helped a global digital payments platform stabilize their ServiceNow ecosystem and deliver multimodal operational gains through automation, data cleanup and predictive monitoring
Enterprise service management for HCLTech
Transforming operations, processes, security and experiences with ServiceNow
Modernizing a healthcare leader’s ServiceNow platform for scale, security and speed
A leading U.S. healthcare provider partnered with HCLTech to eradicate years of technical debt, elevate regulatory compliance and transform its enterprise ServiceNow platform in just 13 months.
Clean Recovery Time: The new standard for cyber recovery
This whitepaper explores Clean Recovery Time (CRT) as the missing metric for assured recovery in an era where cyberattacks target backups and recovery systems
Building digital resilience for a European Bank
Learn how HCLTech modernized a European central bank’s data center infrastructure to deliver hyper-resilience, regulatory compliance and operational stability.
HCLTech positioned as a Leader in 2025 Gartner® Magic Quadrant™ for Service Integration and Management Services
In this report, Gartner assessed 13 vendors based on their Completeness of Vision and Ability to Execute and has positioned HCLTech as a Leader.
Explore how AI and GenAI are reshaping contact centers into proactive, experience-led and value-driven operations and how HCLTech helps organizations architect and scale next-gen customer engagement.
The autonomous enterprise playbook: Rewriting infrastructure management
A bold transformation story of how a global enterprise is building an AI-powered, automation-first infrastructure to achieve zero downtime, smarter operations, and future-ready scale.
From Cloud efficiency to cloud-enabled sustainability
The blog showcases how cloud platforms power sustainable IT, with HCLTech helping enterprises achieve measurable ESG outcomes across complex hybrid clouds.
