A leading UK-based specialist bank was operating on a legacy contact center platform that required modernization.

HCLTech delivers AI assessment, strategy, roadmap and agentic AI MVPs

A leading US-based biopharmaceutical company required a modern customer engagement platform.

The customer required a scalable customer engagement platform capable of supporting customers across geographies.

A leading US-based nonprofit consumer advocacy organization sought to modernize its customer support operations

AI Force.Software.Mod helped a leading telecom provider modernize legacy COBOL/JCL and Agile delivery, reducing niche skill dependence, compressing timelines and scaling AI-powered delivery.

GenAI-powered regulatory intelligence automates monitoring, streamlines analysis and delivers real-time insights, enabling faster decisions, reduced effort and ~30% productivity gains.

An intelligent procurement hub brings fragmented category data together to accelerate decisions, improve visibility, strengthen savings and risk management

AI-powered IT support copilot unified enterprise knowledge, accelerated resolutions and improved employee and customer support experience

AI-powered search helps dealers find products faster, improving accuracy, accelerating delivery and driving 20% revenue growth

Dubai Islamic Bank partnered with HCLTech to scale AI from fragmented efforts to a governed enterprise capability, with 275+ use cases, 90+ models and a structured, value-driven AI ecosystem.

HCLTech delivered a structured transformation program for a global pharma company