AWS
Modernizing legacy contact center platform using Amazon Connect
A leading UK-based specialist bank was operating on a legacy contact center platform that required modernization.
Improving customer experience with HCLTech and AWS
A leading US-based biopharmaceutical company required a modern customer engagement platform.
Delivering a scalable customer engagement platform leveraging Amazon Connect
The customer required a scalable customer engagement platform capable of supporting customers across geographies.
Modernizing customer support operations with HCLTech and AWS
A leading US-based nonprofit consumer advocacy organization sought to modernize its customer support operations
Scaling digital transformation and cloud operations through managed AWS services
HCLTech delivered a structured transformation program for a global pharma company
Driving business productivity through managed cloud services with AI enablement
HCLTech enabled an enterprise-grade AI platform for a large logistics enterprise operating across ANZ region
Enabling large-scale migration and modernization for a leading energy provider
HCLTech helped enable cloud transformation for Belgium’s second-largest electricity producer.
Driving cloud modernization through managed cloud operations
HCLTech helped modernize cloud operations for a leading gas distribution operator in the United Kingdom.
Modernizing insurance claim management with HCLTech Agentic mainframe solution
HCLTech leveraged multiple AWS services to accelerate the migration program for a major UK-based general insurance company.
Transforming the "digital attic" into an intelligent asset engine with HCLTech Media-IQ
HCLTech implemented Media-IQ to migrate a multi-petabyte tape library for a global entertainment powerhouse.
Driving operational excellence with GenAI on AWS
A UK gas network modernized engineering operations with a GenAI solution on AWS, enabling secure and scalable access to documents for improved efficiency and productivity.
Accelerating DevOps maturity through automated test coverage
An Australian logistics leader advanced DevOps maturity by automating unit test creation for legacy code, boosting coverage, reducing manual effort and accelerating its transformation goals.
