Case Studies on AI
Discover how HCLTech delivers transformation through AI across industries.

Enterprise AI Case Studies Driving Innovation Across Industries
Explore HCLTech enterprise AI case studies showing how GenAI, automation and AI-driven innovation deliver measurable business outcomes across industries.
AI-powered port safety transformation
Learn how a global ports operator enhanced safety with HCLTech VisionX, replacing manual surveillance with AI-driven monitoring and 15x better incident detection
Empowering employees with intelligent solutions
HCLTech transformed the digital workplace of a leading European energy provider with an AI-enabled platform that delivers faster information access and a better employee support experience
Modernizing legacy contact center platform using Amazon Connect
A leading UK-based specialist bank was operating on a legacy contact center platform that required modernization.
A leading utility advances GenAI strategy and accelerates high-impact MVP delivery
HCLTech delivers AI assessment, strategy, roadmap and agentic AI MVPs
Improving customer experience with HCLTech and AWS
A leading US-based biopharmaceutical company required a modern customer engagement platform.
Delivering a scalable customer engagement platform leveraging Amazon Connect
The customer required a scalable customer engagement platform capable of supporting customers across geographies.
Modernizing customer support operations with HCLTech and AWS
A leading US-based nonprofit consumer advocacy organization sought to modernize its customer support operations
HCLTech AI Force-led SDLC transformation modernizes leading telecom at scale
HCLTech AI Force.Software.Mod helped a leading telecom provider modernize legacy COBOL/JCL and Agile delivery, reducing niche skill dependence, compressing timelines and scaling AI-powered delivery.
Transforming regulatory monitoring with the Intelligent Regulatory Platform (IRP)
GenAI-powered regulatory intelligence automates monitoring, streamlines analysis and delivers real-time insights, enabling faster decisions, reduced effort and ~30% productivity gains.
AI-enabled procurement hub modernizes fragmented category data with Palantir
An intelligent procurement hub brings fragmented category data together to accelerate decisions, improve visibility, strengthen savings and risk management
Fortune 500 tool manufacturer enhances IT support experience
AI-powered IT support copilot unified enterprise knowledge, accelerated resolutions and improved employee and customer support experience