Discover how a leading healthcare organization modernized its ServiceNow ecosystem, eliminated 3,200+ customizations and built a scalable foundation for AI-driven operations.

Transformed clinical application support across 100+ hospitals by creating a clinician-aligned service desk, improving accessibility, responsiveness and first-contact resolution.

AI-powered physician onboarding and credentialing solution that accelerates provider readiness, automates compliance workflows, reduces onboarding time and speeds revenue realization.

Enhanced Epic Clinical Service Desk support for 7,200+ users across 53 hospitals and 1,300+ care sites, improving operational resilience and clinician experience.

Enterprise-scale EHR support enabled seamless consolidation of five EHR platforms, 1700+ applications and 23000 interfaces while maintaining uninterrupted clinical operations across the health system.

GenAI is helping healthcare bridge the gap between efficiency and empathy, enabling more personalized, context-aware patient experiences that strengthen engagement, trust and care outcomes.

HCLTech transformed application support for one of the largest free-standing pediatric health systems in the U.S., improving responsiveness and operational control across 190+ systems.

AI-led unified IT model transforms operations, improving stability, experience and scalability for healthcare provider

A US radiology provider reliant on highly available clinical systems partnered with HCLTech to modernize IT operations, building a scalable, resilient, clinician‑centric model aligned with workflows.

Transform payer operations with AI Force for Payers, an agentic AI platform that automates workflows, enhances decisions, integrates seamlessly and drives efficiency at scale.

Organizations that gain the most value from AI invest not just in models, but in the data foundations, interoperability and governance that make AI usable, trusted and scalable across the enterprise

Explore how design thinking and AI converge to create human-centered, scalable and trustworthy healthcare user experiences.