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Life Sciences and Healthcare
Transformed clinical application support across 100+ hospitals by creating a clinician-aligned service desk, improving accessibility, responsiveness and first-contact resolution.
AI-powered physician onboarding and credentialing solution that accelerates provider readiness, automates compliance workflows, reduces onboarding time and speeds revenue realization.
Enhanced Epic Clinical Service Desk support for 7,200+ users across 53 hospitals and 1,300+ care sites, improving operational resilience and clinician experience.

A slow or poorly functioning clinical service desk does more than frustrate users. It disrupts care, strains compliance and drains clinician capacity, making Agentic AI support a strategic priority.

AI is moving into medical devices, robots and sensors, but the real story is whether the industry can overcome the challenges that will determine its success in clinical settings
Enterprise-scale EHR support enabled seamless consolidation of five EHR platforms, 1700+ applications and 23000 interfaces while maintaining uninterrupted clinical operations across the health system.
Join Dr. Andy Packham, David Carmona and Dr. Reena Gollapudy as they explore how Microsoft Discovery, combined with HCLTech’s life sciences expertise, is accelerating AI-powered pharmaceutical R&D.

Discover how agentic AI is transforming pharmaceutical R&D. Learn how Microsoft Discovery and HCLTech are accelerating scientific innovation, scaling research and enabling faster drug discovery.

As regulatory expectations shift toward continuous compliance, Physical AI helps life sciences manufacturers detect risks earlier, strengthen traceability and build trust before issues escalate

GenAI is helping healthcare bridge the gap between efficiency and empathy, enabling more personalized, context-aware patient experiences that strengthen engagement, trust and care outcomes.

Explore how health systems can accelerate physician onboarding by transforming it into a revenue activation engine with AI-led orchestration, trusted provider data and faster time-to-billable care.
HCLTech transformed application support for one of the largest free-standing pediatric health systems in the U.S., improving responsiveness and operational control across 190+ systems.