Retail
HCLTech ranked among top 5 Global Store Services Providers by Everest Group
Recognition highlights HCLTech's leadership in helping retailers modernize store ecosystems with digital, omnichannel and immersive technologies.
Reimagining the consumer goods enterprise: Where does competitive advantage come from?
As consumer goods organizations navigate AI-driven disruption, competitive advantage increasingly depends on a strong enterprise core that connects data, operations and decision-making at scale
From batch to continuous intelligence: Rethinking CPG manufacturing for an AI-first world
CPG manufacturing is moving beyond periodic control and batch-based optimization toward continuous intelligence, where quality, throughput, maintenance and supply decisions are shaped in real time
Supply chain transparency as a competitive advantage: Not just a compliance requirement
In Retail and CPG, supply chain transparency is becoming a core lever for resilience, trust and faster operational decision-making
The self-healing factory: How digital twins and Physical AI are eliminating unplanned downtime in CPG manufacturing
The next leap in CPG manufacturing will come from plants that can detect, interpret and respond to operational problems before downtime spreads across production
The next disruption in commerce will not come from another channel. It will come from AI agents that search, recommend and increasingly transact on behalf of the customer.
Procurement in Retail and CPG is becoming a strategic decision engine for margin protection, supply resilience and better buying in volatile markets
Retailers and CPG brands no longer need more channels. They need one commercial operating model that connects customer intent, inventory, fulfillment and service in real time.
HCLTech Retail Hub: powering real-time diagnostics across 1,000+ stores
Self-service diagnostics cut delays, enhance accuracy across 1,000+ stores
Enterprise Device Management Solution Powered by SOTI
Secure, manage and optimize enterprise device fleets with HCLTech and SOTI—real-time monitoring, end-to-end lifecycle management and rapid deployment to boost frontline productivity.
Simplification, flexibility and a 40% reduction in IT operating costs
HCLTech enabled Keurig Dr Pepper’s IT merger with a hybrid cloud architecture and standardized infrastructure, developing a 40% reduction in IT operating costs.
Responsible AI trends in Retail and CPG: The consumer impact of agents, trust and personalization
As AI becomes the new interface between shoppers and brands, Retail and CPG leaders must balance trust, authenticity and agent‑driven personalization while rapidly scaling AI with clear ROI
