A very large Europe-based global manufacturer operates across 18 countries, serves customers in more than 190 markets and employs over 95,000 people. The company relies on a large and complex mainframe environment to support its global manufacturing operations.

To improve operational efficiency and simplify mainframe management, the client partnered with HCLTech to implement a Mainframe as a Service (MFaaS) model. The engagement helped standardize service delivery, modernize the infrastructure and deliver a 20%+ reduction in total cost of ownership (TCO) while improving operational productivity.

The client's mainframe environment supported critical business operations but had become increasingly difficult to manage. Multiple workflows, security requirements, older system structures and several scheduling environments required continuous maintenance, increasing operational complexity.

The client needed a more standardized approach that could simplify operations, improve productivity and support long-term cost optimization.

The client wanted to create a standardized mainframe environment that could:

HCLTech implemented a shared Mainframe as a Service (MFaaS) model in Sweden to create a more standardized and efficient operating environment.

The solution included new-generation mainframe equipment, a standardized global delivery model and initiatives to optimize mainframe capacity. HCLTech also introduced an IT service catalog methodology to standardize service delivery and improve consistency across the client's global operations.

Together, these improvements helped simplify mainframe management, improve operational productivity and create a more efficient platform for supporting the client's manufacturing business.

The engagement helped the client modernize its mainframe operations while improving productivity and reducing operational risk.

Key outcomes included:

By moving to a shared MFaaS environment, the client improved operational consistency, optimized mainframe capacity and established a more efficient foundation for supporting its global manufacturing operations.