HCLTech holds Global Elite Partner status with Pegasystems—the highest tier available—built on over 15 years of collaboration. We are also the highest solution contributor on the Pega Marketplace, reflecting our deep platform expertise and consistent delivery of measurable enterprise transformation outcomes across industries worldwide.

Through our AI Force™ approach, we consistently achieve 30%–35% acceleration in Pega development cycles. By combining intelligent tooling, proven delivery frameworks and automation-first practices, we help enterprises move from concept to production faster—without compromising quality, compliance or long-term platform scalability.

We enable perpetual KYC powered by Pega—moving clients beyond traditional, point-in-time processes to continuous, real-time compliance monitoring. Our solution automates profile updates, reduces manual intervention and proactively mitigates compliance risks, making it especially valuable for financial institutions operating under increasingly complex regulatory environments.

Our Pega-powered banking implementations have delivered significant outcomes, including a 40% reduction in transaction processing time, $1M in annual compliance savings for an APAC bank and a 90% reduction in fraud risk for a leading mortgage lender. These results reflect our engineering-first approach to financial services transformation.

Yes. Our Pega insurance solutions cover the entire claims lifecycle—from digital intake and automated triage to decision support and settlement. We help insurers reduce processing delays, minimize operational risk and improve experiences for both clients and internal teams, making claims handling smarter end-to-end.

We are proud recipients of the 2024 Pega Partner Industry Excellence Award and the 2025 Market Maker Partner Award in the ANZ region. These recognitions reflect our commitment to driving real business transformation for our clients through innovative, results-oriented Pega implementations—not just technical delivery.

Absolutely. We offer comprehensive Pega platform upgrade services—from initial assessment through execution. Our automated scripts and advanced migration tools reduce complexity and risk, enabling 50%–60% faster modernization. Whether you are moving between versions or undertaking a full-scale migration, we keep your business running throughout the transition.

Yes. We integrate Pega's intelligent decisioning engine with Adobe Experience Platform to deliver hyper-personalized client interactions at scale. This combination connects real-time behavioral data with AI-driven next-best-action capabilities, enabling enterprises to move beyond generic engagement and deliver experiences that genuinely resonate with individual clients.

We delivered 95% accuracy in a structured, Pega-driven approval automation framework—alongside measurably faster processing times. This level of precision demonstrates what is possible when intelligent automation is implemented thoughtfully, with the right governance model and a clear focus on both speed and decision quality.

Our 3D framework is a structured methodology designed to help enterprises identify, assess and prioritize the right processes for automation. Rather than automating everything at once, we help clients focus where it matters most, maximizing ROI, reducing implementation risk and building a sustainable foundation for long-term operational efficiency.