HCLTech and Pega: Driving Total Experience in an agentic world
HCLTech has partnered with Pega for over 15 years and has achieved the esteemed status of Global Elite Partner. Over the years, we have developed deep experience and a strong track record for delivering innovative process solutions across myriad verticals. Our Digital Process Automation (DPA) solutions encompass process digitalization, workforce optimization, knowledge management and frictionless Total Experience (TX) that unifies customer, employee and user interactions into a seamless journey. Through Agentic AI capabilities, we enable intelligent automation that proactively identifies opportunities, makes decisions and takes autonomous actions on behalf of the enterprise.
We are the highest solution contributor on the Pega Marketplace. Our strong partnership with Pega brings a powerful convergence of intuitive experiences, autonomous operations and actionable insights—enabling us to accelerate the path to value for clients seeking to build self-optimizing business systems across industries.
Partner Perspective

The Blueprint to Total Experience in an Agentic World
Our joint eBook with Pega charts a path to the autonomous enterprise—where scalable, personalized experiences become the foundation of your business transformation
AI at the core
AI Force™: Intelligent workflow & decision automation, reinvented from process design to intelligent decisioning and continuous optimization, our AI-driven approach transforms business operations for maximum efficiency.
acceleration in development
business impact
accelerated modernization/migration
Our Capabilities
Accelerate Clean Code delivery
Improve developer experience and streamline code strategy for efficiency, compliance and faster deployments
Reimagine digital insurance claims
Transform claims handling with a digital-first approach to reduce risks, delays and friction
Deliver hyper-personalized customer experiences
Enhance engagement by leveraging Pega and Adobe Experience Platform integration for tailored interactions
Unlock operational excellence with insights
Leverage data-driven intelligence to strengthen enterprise operations and accelerate efficiency outcomes
Accelerate your Pega upgrade journey
Upgrade with confidence using our comprehensive assessment approach for faster, scalable and risk-free transitions
Engineer success. Accelerate business outcomes
Unlock ROI faster with an engineering-first approach to transformation and measurable value
News and Insights
Featured Case Studies
Awards and Recognition
HCLTech wins 2024 Pega Partner Industry Excellence Award
HCLTech won the 2024 Pega Partner Innovation Award for Industry Excellence in Financial Services. The award recognizes HCLTech for seamlessly implementing Financial Services industry-specific solution frameworks from Pegasystems, the leading enterprise AI decisioning and workflow automation platform provider, empowering enterprises to adopt AI-driven business processes and enhance client experiences.
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