We take a vendor-agnostic approach, partnering with leading UCaaS providers, including Microsoft, Cisco, Zoom, Google and others such as Peoplelink, Nuwave, Sippio and LoopUp. This means we design your enterprise collaboration hub around your business needs—not around locking you into a single vendor relationship.

Rendezvous is our AI-powered platform purpose-built to support the Collaboration Hub. It continuously monitors performance, resolves issues intelligently before they impact users and optimizes the experience in real time. Think of it as the intelligent engine running behind the scenes—keeping your unified communications management reliable and consistently high-quality.

The Collaboration Hub covers every major modality modern teams rely on: video meetings, real-time chat, enterprise telephony, cloud fax and personal device management. Each is enhanced with AI solutions and delivered through a unified platform—so employees get a consistent, intuitive experience regardless of how or where they work.

Yes—and we strongly recommend it. Our ConsultCollab service provides strategic advisory, technology audits and roadmap planning before any deployment begins. We approach every engagement as vendor-agnostic advisors, aligning our recommendations to your specific business goals rather than pushing a predetermined solution.

Yes. Our cloud fax capability is built for secure, compliant digital faxing integrated directly into your business workflows. This is particularly valuable for clients in regulated industries like healthcare, financial services and life sciences, where maintaining document security and audit trails is a non-negotiable operational requirement.

AI is woven throughout the Collaboration Hub experience. Clients get AI-powered meeting summaries, real-time translation, noise suppression, smart compose for chat, voicemail summaries and call analytics. Our AI workplace automation capabilities also include virtual agents and bots that handle routine tasks—reducing friction and keeping teams focused on meaningful work.

Absolutely. Through our ExtendCollab service, we integrate the Collaboration Hub with your existing business applications using APIs and SDKs. We also build persona-driven workflows, custom analytics and AI virtual agents tailored to how your teams actually work—extending value beyond standard unified communications-as-a-service capabilities.

Yes. Our ManageCollab service includes round-the-clock proactive monitoring and support. We go beyond traditional SLAs by using experience-level agreements (XLAs) and continuous analytics to measure and improve the actual user experience—not just system uptime. It's managed unified communications designed around people, not just infrastructure.

Our TransformCollab service is specifically designed for this challenge. We architect tailored migration plans that integrate with your legacy systems while minimizing disruption to daily operations. Our user-centric design approach also prioritizes high adoption rates—so your teams embrace the new environment rather than resist it.

Our persona-based collaboration setup includes webcams, headsets and desk phones—selected and configured based on each employee's specific role and workstyle. Rather than issuing identical equipment across the board, we match devices to how people actually collaborate, which meaningfully improves both the user experience and overall productivity.