Overview
Global Capability Centers (GCCs) have the potential to transform how businesses operate, scale and grow. Over the past few years, the GCC landscape has seen tremendous growth, characterized by increased size, complexity, digital capabilities and maturity. From cloud-powered agility to AI-driven insights, GCCs serve as innovation and growth hubs for their parent companies.
Join us at the HFS India Summit 2026 in Bengaluru to explore how we help enterprises build GCCs that evolve into innovation hubs—driving AI-led, IP-driven transformation through industry-specific solutions that power next-generation centers of excellence.
Future forward conversations
The Family Feud: GCCs vs. Service Providers: Who will win the $1.5 trillion Services-as-Software™ prize?
Join a high-energy, high-impact showdown with HFS, HCLTech and other industry players.
Two powerhouse families, GCCs and service providers, will clash over who will shape the next era of Services-as-Software, fueled by Agentic AI and platform-first models. As the lines blur between inhouse innovation hubs and external ecosystems, who will own the enterprise value chain of 2028? It’s unscripted, provocative and the most fun you’ll have watching the future of services being argued, live.
Date: February 11, 2026
Time: 4:20 PM – 4:55 PM
EVP and Global GCC Practice Head, HCLTech
Success stories
Making GCCs future-ready with multi-faceted technological upgrades
Learn how multi-faceted tech upgrades transform GCCs, making them future-ready with innovative solutions to drive efficiency, agility, and growth. Read the case study!
Modernizing Global Capability Center
HCLTech helps a financial services company achieve up to 25- 30% overall improvement in business processes and outcomes by modernizing the IT divisions of five wholesale business units
Laying the foundation for a scalable, inhouse healthcare capability ecosystem
Transforming patient care through innovative, data-driven digital solutions.
Insights
Global Capability Center
At HCLTech, we recognize the unique needs of GCCs and enable them to create differentiated solutions across technology, engineering and talent to drive transformation, innovation and scalability.
In this episode of Future Female Forward with CNBCTV18, leaders from Lloyds, Principal and HCLTech, discuss how they are fostering cultures of inclusion, innovation, and impact.
Analyst recognitions
HCLTech named a Leader in Everest Group’s 2025 PEAK Matrix® Assessments for GCC Setup and Transformation Capabilities in India
Mehr erfahrenHCLTech positioned as Leader in ISG Provider Lens™ Global Capability Center (GCC) Services 2025
Mehr erfahrenHCLTech positioned as a Leader in Avasant’s Global Competency Center (GCC) Services 2025 RadarView™
Mehr erfahren
Our leadership at the HFS India Summit 2026
Executive Vice President & Global GCC Practice Head
HCLTech
GCC Head-Financial Services
HCLTech