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Episode 25: Responsible AI 2.0: Governance that Accelerates AI

Innovation only scales at the speed of governance, and trust is fast becoming AI’s defining competitive advantage. In this episode of the Elevate podcast series, moderator Dr. Andy Packham is joined by Dr. Heather Domin (HCLTech) and Jenni Rantakari (Microsoft) to explore how robust, cross-functional governance turns Responsible AI principles into enterprise-wide practice, accelerating adoption, boosting ROI and building systems customers can understand and rely on.

From the shift beyond personal productivity to full-stack transformation, our guests unpack what “Frontier Firms” do differently: moving past proofs of concept to scaled deployments embedded across business processes, while pairing platform controls with organization-wide policies, training and human-in-the-loop oversight.

They also analyse the rise of Agentic AI and why accountability must evolve, from dynamic monitoring and transparency to workflows that escalate sensitive decisions for human review, complete with traceability and auditability.

What you’ll learn:

  • Why governance speeds, not slows, innovation and how trust becomes a competitive edge
  • How leading enterprises scale AI beyond POCs to integrated operations with measurable ROI
  • The governance stack on Azure: built-in quality, security and risk metrics, plus custom controls tailored to your sector
  • Operating model- essentials: cross-functional roles, AI offices, training cycles and third-party risk management
  • Agentic AI readiness: transparency, traceability and human oversight in dynamic compliance

Host and Moderator:

Dr Andy Packham, Senior Vice President and Chief Architect, Microsoft Ecosystem Unit, HCLTech

Speakers:

Dr Heather Domin, Vice President and Head of the Office of Responsible AI and Governance, HCLTech

Jenni Rantakari, Leader of Cloud Solutions, Microsoft

Click here to learn more about HCLTech and Microsoft Joint offerings, success stories and updates.

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