The future of Global Capability Centers

| October 21, 2025

The future of Global Capability Centers

ET Edge and HCLTech jointly feature Ruchika Panesar (NatWest), Sangeeta Gupta (NASSCOM), and Payal Aggarwal (HCLTech) to discuss the future of GCCs

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The future of Global Capability Centers

Redefining value through Innovation, talent and transformation

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ET Edge and HCLTech jointly feature Ruchika Panesar (NatWest), Sangeeta Gupta (NASSCOM), and Payal Aggarwal (HCLTech) to discuss the future of GCCs

Impact that scales across borders

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Learn how Western Union’s partnership with HCLTech is simplifying complexity to deliver secure, end‑to‑end services for millions of customers globally.

Building autonomous enterprises. Engineered for outcomes

HCLTech and ServiceNow: Making autonomy operational

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Discover how HCLTech and ServiceNow collaborate to streamline workflows, accelerate digital transformation, and deliver intelligent enterprise solutions at scale.

From AI hype to real execution: Scaling AI for measurable business imp...

Reza Haq shares how CRC Group is turning AI experimentation into scalable, real-world outcomes

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Join Reza Haq at ServiceNow Knowledge 2026 as he explores moving beyond AI hype to real execution—overcoming legacy constraints, building platform discipline, and enabling resilient, AI-powered operations that drive impact.

Episode 6: In conversation with Sheila Jordan

Sheila Jordan on what gives industrial AI traction

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Sheila Jordan, Chief Digital Technology Officer at Honeywell, shares how leaders can turn AI into business impact by focusing on high-value use cases, IT-OT alignment and strong data foundations.

Hybrid Cloud Sustainability: Decarbonizing Digital Infrastructure

Make hybrid cloud the foundation of net zero

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Optimize hybrid cloud for sustainability with carbon visibility, energy-aware workloads, and continuous operations—enabling measurable emission reduction and net-zero alignment.