The New Era of Voice in Digital Customer Service
WhatsApp's voice revolution demands governance, GenAI and a seamless customer journey. In this video, we explore how to transform this channel into the most human and efficient one in the financial sector.
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The New Era of Voice in Digital Customer Service
Governance, AI and human experience in Brazilians’ favorite channel
Watch now WhatsApp's voice revolution demands governance, GenAI and a seamless customer journey. In this video, we explore how to transform this channel into the most human and efficient one in the financial sector.
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C Vijayakumar, CEO and Managing Director, HCLTech and John Roese, Global CTO and Chief AI Officer, Dell Techno...
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Watch now At Money20/20 Europe, HCLTech’s Rakshit Kapoor and NEEMA Europe CEO Meirav Adi discuss dynamic routing, local payment methods and strategies for emerging markets.
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How AI orchestration is reshaping telecom
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Beyond pilots: Embedding Agentic AI into enterprise operations
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