Omnicanalidade e empatia: pilares do novo atendimento

| August 21, 2025

Omnicanalidade e empatia: pilares do novo atendimento

Uso de IA no atendimento bancário para escalar a personalização, integrar canais, analisar sentimentos e manter a empatia em interações fluídas e inteligentes com o cliente.

14:36 mins

Omnicanalidade e empatia: pilares do novo atendimento

Inteligência aplicada à jornada do cliente

Watch video

Uso de IA no atendimento bancário para escalar a personalização, integrar canais, analisar sentimentos e manter a empatia em interações fluídas e inteligentes com o cliente.

Powering AI-Led Transformation with Dell Technologies

HCLTech and Dell Technologies partnership video

Watch video

Learn how HCLTech and Dell Technologies are helping businesses modernize, innovate and scale with AI-driven solutions.

AI for State, Local and Education: Smarter cities, data-driven classro...

AI for SLED: Smarter cities, trusted governance

Watch video

Artificial intelligence is quickly moving from experimentation to everyday impact across public services, reshaping how governments operate, engage and deliver outcomes

From AI ambition to enterprise impact

Driving business outcomes through AI, engineering and partnerships

Watch video

Exploring how AI, engineering and ecosystem partnerships are accelerating business transformation

From Automation to Autonomy: Scaling AI for Enterprise Outcomes

Building Autonomous Enterprises with HCLTech

Watch video

Explore how enterprises can move beyond automation to autonomy through AI, clean data, workforce readiness and outcome-driven transformation powered by ServiceNow and HCLTech.

Intelligent Experience Orchestration

Agentic marketing that takes you from ideation to launch in a flash

Watch video

Disconnected systems and manual workflows delay response to customer signals. Intelligent Experience Orchestration integrates AI, data and processes to drive faster decisions, real-time engagement and consistent experiences.