Analyst Firm Name
ISG
HCLTech recognized as a Leader in ISG Provider Lens™ - ServiceNow Ecosystem Partners 2025, U.S.

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ISG assessed 38 companies in its ISG Provider Lens™ ServiceNow Ecosystem Partners 2025, U.S., and has recognized HCLTech as a Leader. This study includes the following three quadrants: ServiceNow Consulting and Implementation Services, ServiceNow Managed Services and Innovation on ServiceNow. HCLTech has emerged as a Leader in all three quadrants.

HCLTech received an impressive CX score of 95 from its enterprise clients through ISG Star of Excellence™ surveys, surpassing the industry average of 75.5.

The report highlights the following strengths of HCLTech in each quadrant:

ServiceNow Consulting and Implementation Services: HCLTech’s ServiceNow consulting approach helps enterprises realize cost savings and enhance cross-department efficiency and productivity

ServiceNow Consulting and Implementation Services

ServiceNow Managed Services: In collaboration with ServiceNow, HCLTech’s managed services offerings ensure the continuous delivery of successful business outcomes.

ServiceNow Managed Services

Innovation on ServiceNow: HCLTech’s leadership in GenAI applications built on the ServiceNow platform has been consistently recognized in the industry and by clients.

Innovation on ServiceNow

ISG assessed 38 companies in its ISG Provider Lens™ ServiceNow Ecosystem Partners 2025, U.S., and has recognized HCLTech as a Leader. This study includes the following three quadrants: ServiceNow Consulting and Implementation Services, ServiceNow Managed Services and Innovation on ServiceNow. HCLTech has emerged as a Leader in all three quadrants.

HCLTech received an impressive CX score of 95 from its enterprise clients through ISG Star of Excellence™ surveys, surpassing the industry average of 75.5.

The report highlights the following strengths of HCLTech in each quadrant:

ServiceNow Consulting and Implementation Services: HCLTech’s ServiceNow consulting approach helps enterprises realize cost savings and enhance cross-department efficiency and productivity

ServiceNow Consulting and Implementation Services

ServiceNow Managed Services: In collaboration with ServiceNow, HCLTech’s managed services offerings ensure the continuous delivery of successful business outcomes.

ServiceNow Managed Services

Innovation on ServiceNow: HCLTech’s leadership in GenAI applications built on the ServiceNow platform has been consistently recognized in the industry and by clients.

Innovation on ServiceNow
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