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ISG assessed 38 companies in its ISG Provider Lens™ ServiceNow Ecosystem Partners 2025, U.S., and has recognized HCLTech as a Leader. This study includes the following three quadrants: ServiceNow Consulting and Implementation Services, ServiceNow Managed Services and Innovation on ServiceNow. HCLTech has emerged as a Leader in all three quadrants.
HCLTech received an impressive CX score of 95 from its enterprise clients through ISG Star of Excellence™ surveys, surpassing the industry average of 75.5.
The report highlights the following strengths of HCLTech in each quadrant:
ServiceNow Consulting and Implementation Services: HCLTech’s ServiceNow consulting approach helps enterprises realize cost savings and enhance cross-department efficiency and productivity
ServiceNow Managed Services: In collaboration with ServiceNow, HCLTech’s managed services offerings ensure the continuous delivery of successful business outcomes.
Innovation on ServiceNow: HCLTech’s leadership in GenAI applications built on the ServiceNow platform has been consistently recognized in the industry and by clients.
ISG assessed 38 companies in its ISG Provider Lens™ ServiceNow Ecosystem Partners 2025, U.S., and has recognized HCLTech as a Leader. This study includes the following three quadrants: ServiceNow Consulting and Implementation Services, ServiceNow Managed Services and Innovation on ServiceNow. HCLTech has emerged as a Leader in all three quadrants.
HCLTech received an impressive CX score of 95 from its enterprise clients through ISG Star of Excellence™ surveys, surpassing the industry average of 75.5.
The report highlights the following strengths of HCLTech in each quadrant:
ServiceNow Consulting and Implementation Services: HCLTech’s ServiceNow consulting approach helps enterprises realize cost savings and enhance cross-department efficiency and productivity
ServiceNow Managed Services: In collaboration with ServiceNow, HCLTech’s managed services offerings ensure the continuous delivery of successful business outcomes.
Innovation on ServiceNow: HCLTech’s leadership in GenAI applications built on the ServiceNow platform has been consistently recognized in the industry and by clients.