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 | March 6, 2025

How is Agentic AI helping Telcos improve customer experience?

Alan Flower, EVP and Head of AI & Cloud Native Labs at HCLTech, discusses the transformative impact of Agentic AI on customer experience, network management and operations at MWC

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How is Agentic AI helping Telcos improve customer experience?

How is Agentic AI helping Telcos improve customer experience?

How is Agentic AI helping Telcos improve customer experience?

Watch video
Alan Flower, EVP and Head of AI & Cloud Native Labs at HCLTech, discusses the transformative impact of Agentic AI on customer experience, network management and operations at MWC
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The HCLTech and GSMA partnership: Accelerating telecom innovation

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Driving the AI-led operating model: The critical role of people

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Satish Srinivasan, AVP of Digital Business Services at HCLTech, shares strategic insights on product-aligned model, emphasizing clear roles, value alignment and AI-driven collaboration
AI AI und GenAI Video How is Agentic AI helping Telcos improve customer experience?