Case Studies on Telecom, Media & Entertainment
Discover how HCLTech helps telecom, media and entertainment organizations modernize networks, transform digital experiences and drive audience engagement.

Telecom, Media & Entertainment Case Studies Driving Digital Innovation
Telecom, media and entertainment case studies showcasing how HCLTech helps organizations modernize networks, optimize content, engage audiences and accelerate digital transformation.
Engineering carrier-ready Android experiences
HCLTech helped a leading Android device maker accelerate carrier certification through end-to-end telephony, modem, eSIM, emergency calling and NTN validation across 5G-ready networks.
AI Force-led SDLC transformation modernizes leading telecom at scale
AI Force.Software.Mod helped a leading telecom provider modernize legacy COBOL/JCL and Agile delivery, reducing niche skill dependence, compressing timelines and scaling AI-powered delivery.
Accelerating O-RAN radio interoperability
Discover how multi‑vendor O‑RAN radio interoperability was accelerated at scale using a fully virtualized lab environment—enabling faster validation, compliance and time to market.
Driving operational efficiency and VOD growth
Explore how automation, metadata enrichment and unified workflows transformed a major media company’s content operations.
Energy optimization and sustainable RAN operations across multi-vendor networks case study
Explore how intelligent automation delivers measurable RAN energy savings while preserving performance in open, virtualized, multi‑vendor networks
Performance Benchmarking and Traffic Steering across multi-vendor networks
Explore a real‑world O‑RAN success story showing how data‑driven benchmarking and AI‑based traffic steering deliver tangible network performance gains.
AI-driven network insights platform for a leading US Telecom operator
An American telecom giant unified a fragmented network using AI-powered intelligence, transforming complexity into a competitive advantage and enabling seamless, data-driven operations.
Advanced biometrics in contact centers cut false alerts 87% and 2x accuracy
Legacy systems overwhelmed fraud teams with false alerts. Sophisticated attacks like synthetic speech caused bottlenecks and risked customer trust.
Accelerating cloud-native 5G policy and charging transformation
Explore how a leading Japanese telecom operator enabled agile 5G services with a cloud-native policy and charging platform—scalable, future-ready, and seamlessly integrated across 4G/5G.
Future-ready charging solution for a tier-1 telecom leader
Explore how a leading telecom operator migrated to a future-ready OCS with zero downtime—ensuring seamless service and uninterrupted subscriber experiences.
How a European telecom achieved agility and sustainability with HCLTech
Building a Future-Ready, Sustainable, and Agile Telecom Enterprise with HCLTech