Overview
Telecom operators today face a defining moment. Customers expect seamless, digital first experiences. Competition is intensifying. Traditional revenue streams are slowing. Yet many operators remain constrained by legacy systems that make innovation costly, slow and complex.
HCLTech and Circles have come together to change that.
By combining HCLTech’s AI led telecom transformation expertise with Circles’ AI native telco SaaS platform, we help operators rapidly launch and scale next generation telecom businesses with lower risk, faster execution and measurable business outcomes.
Together, we enable telecom providers to:
- Launch digital telecom brands in weeks, not years
- Deliver AI driven customer experiences
- Unlock new monetization models beyond connectivity
- Scale globally through cloud native SaaS platforms
This is not simply telecom modernization.
It is a new operating model for the AI native telecom enterprise.
Why Us
This partnership is designed for the future of connectivity.
Telecom operators no longer need to choose between innovation and operational stability. Together, we help operators modernize incrementally or transform boldly — based on their business priorities.
The HCLTech and Circles partnership combines:
AI-first telecom transformation
Proven SaaS
platform innovation
Deep telecom engineering expertise
End-to-end
managed services
Global delivery
and scalability
Business Outcomes That Matter
Our joint solutions are designed to create real business value — not just technology modernization.
We deliver measurable impact across growth, efficiency and customer experience. This enables telecom providers to operate leaner, innovate faster and compete more effectively in digital markets.
The HCLTech and Circles partnership delivers:
Automated query resolution through AI native operations
End-to-end workflow resolution rates
Faster development and deployment cycles
Increase in customer engagement
Reduction in network downtime
Reduction in operational incidents
Revenue uplift through AI driven monetization models
Customer disruption during major transformation programs
Committed to Driving Telecom Transformation Together
Committed to Driving Telecom Transformation Together
We are proud and excited to be selected by Circles as their technology transformation partner and leverage our AI-intrinsic approach to drive digital transformation at scale for the global telecom industry. This collaboration will strengthen Circles’ digital capabilities, helping global telcos to modernize operations, deliver differentiated customer experiences and adapt to the rapidly changing technology environment."
Anil Ganjoo
Chief Growth Officer and Global Head of Telecom, Media, Publishing and Entertainment and Technology, HCLTech
Circles is reshaping how MVNOs and MVNEs operate by making digital-first, AI-driven innovation the new standard. Our partnership with HCLTech significantly strengthens Circles’ ability to help operators, MVNOs and MVNEs to launch and scale with speed, amplify their end customer experience, and move beyond the constraints of legacy systems. Together, we are setting a new benchmark for the future of connectivity,”
Sanjay Kaul
Chief Revenue Officer, Circles & Chief Executive Officer, Circles Aspire
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Insights
Sanjay Kaul, CEO, Circles Aspire & COO/CRO, Circles Group; Ashish Gupta, VP – Strategic Partnerships, Circles Aspire; and Srini Lakkaraju, SVP and Business Head – CSP, HCLTech, examine why traditional digital transformation has underdelivered.
Adam Spearing, ServiceNow; Dr. Darren Shea, PwC; and Ashish Gupta, Circles Aspire; and moderator Anand Vardhan Priyadarshi, HCLTech, discuss how enterprises can move beyond isolated AI initiatives to platform-based approaches.
Frequently Asked Questions
We have partnered with Circles to help telecom operators build AI native, digital first telecom businesses. We combine our AI led transformation and managed services with Circles’ AI native telco SaaS platform to deliver faster launches, lower risk and measurable business outcomes.
We help operators overcome legacy constraints, slow time to market, high operating costs and limited digital experiences. Our approach enables faster innovation, AI driven engagement, new monetization models and scalable cloud-native operations.
We enable MVNO and MVNE growth through multi-tenant cloud architectures, API led partner onboarding and AI enabled service orchestration. We support rollout and scale with consulting, systems integration and operational transformation services.
Our joint solutions deliver measurable results across efficiency, growth and experience, including higher automation, faster development cycles, improved customer engagement, reduced downtime and lower operational incidents.
Our joint solutions are designed for telecom operators, MVNOs and MVNEs looking to modernize legacy systems, launch digital telecom brands or scale new connectivity and digital services across consumer and enterprise markets.
Circles provides cloud native SaaS platforms for rapid deployment, while we deliver AI engineering, cloud transformation, integration and managed services. Together, we help operators launch and scale digital telecom brands in weeks instead of years.
Circles frontier multi agent AI platforms are embedded across customer engagement and operations, including AI Concierge, predictive analytics, cashback promotion recommendation and autonomous journey orchestration workflows. This helps operators operate leaner, respond faster and improve service reliability.
Yes. We support both incremental modernization and full scale transformation. Operators can choose the pace and scope of change based on business priorities while maintaining operational stability throughout the journey.
Building AI Native Telecom Enterprises
HCLTech and Circles are building new operating models for the AI native telecom enterprise.
Are you ready to accelerate your transformation?
