Digital Foundation
AI-Led Support Transforms Global Service Desks
HCLTech enabled an AI-led support transformation for a global bank, deflecting 45% of L1 requests, improving resolution speed and delivering consistent 24x7 multilingual support at scale.
Advancing global contact centers with AI and cloud
HCLTech enabled a global healthcare enterprise modernize its contact center with cloud, AI and automation, enabling scalable operations, multilingual support and intelligent customer experiences
Disciplined Cloud Migration at Scale for a Life Sciences Leader
HCLTech enabled a global life sciences leader to execute automation-led cloud migration at enterprise scale, accelerating AWS adoption, reducing recovery time and driving sustained cost efficiencies
Global logistics leader achieves comprehensive network transformation
HCLTech helped a global logistics leader modernize its network with SD-WAN and 4G/5G integration, improving scalability, visibility, resilience and user experience across 16+ countries.
Modernizing global network operations through automation and standardization
HCLTech helped a global food and beverage leader modernize network operations through network consulting and automation, improving efficiency, visibility, security and operational agility.
Modernizing Global Networks with Transport-Agnostic SD-WAN
HCLTech helped a global biotechnology company modernize its network with Cisco SD-WAN, improving reliability, centralized management, cost efficiency and scalability across global operations.
Leading global engine manufacturer achieves secure cloud transformation
HCLTech enabled a global engine and power systems leader modernize cloud networking and security with 350+ gateways, encrypted connectivity and unified monitoring.
Modernizing Global Customer Engagement with Anywhere365 and MS Teams
HCLTech enabled a global paints leader migrate 450+ agents to Anywhere365, integrating MS Teams, CRM and operational tools to enhance scalability, agent productivity and customer engagement.
Leading trading exchange modernizes network to accelerate trading growth
HCLTech helped a leading Asia-Pacific trading exchange modernize its network and datacenter, enabling lower latency, greater scalability, hybrid cloud connectivity and future-ready trading operations.
Transforming Global Cloud Connectivity Through Network Modernization
HCLTech enabled a global technology leader modernize its network architecture, enabling secure cloud connectivity, centralized visibility, enhanced performance and automated operations at global scale
Global chemical manufacturer achieves network transformation
HCLTech helped a global chemical manufacturer modernize its network with Azure Cloud, Meraki SD-WAN and Fortinet, improving scalability, simplifying operations and delivering $2.6M in cost savings.
Modernizing Citizen Services with Webex Contact Center
HCLTech helped a leading U.S. municipal corporation migrate from Cisco UCCX to Webex Contact Center, integrating Calabrio, SAP HANA and automation to improve citizen service operations.
