Accelerating XR Adoption and Lifecycle Management for Enterprises
XR or extended reality is quickly becoming a critical component of enterprise digital transformation charter. XR can help enterprises reimagine their consumer experiences, transform workforce engagement, optimize training and operations, and enhance product innovation to create a digital extension for an end-to-end enterprise Metaverse experience.
However, adopting XR on a large scale comes with long development time, high deployment cost as well as security, skill and privacy challenges. With XTERN Service Delivery Platform (SDP), we are poised to tackle these challenges head-on and help enterprises unlock the full potential of extended reality.
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XTERN SDP Accelerators
XTERN SDP Applications
XR technology is industry agnostic and there are multiple applications which can be developed for manufacturing, medical, automotive, oil and gas, and several other industries.
Through our portfolio of industry-ready solution accelerators and plug-ins, we enable acceleration and industrialization of seamless and custom XR experiences/applications across leading XR, iOS and Android devices, for diverse industry verticals.
- Concept visualization
- Concept review
- Collaborative design
- AR assembly instructions & guidance
- XR training and guidance for technicians
- Digital twin visualization – Real-time insights on Equipment/ Operation quality control
- Smart logistics and AR-Navigation app
- XR training for material handling and logistics
- Customer engagement and product visualization platform
- Product configurator
- Virtual space tour
- Smart services and remote maintenance assistance
- XR training for field technicians
- Remote service & customer support
Analyst Recognitions
Leader In Avasant AR/VR/XR Services 2022 RadarView™
Download the analyst reportLeader In Everest Group’s Digital Twin Services PEAK Matrix® Assessment 2022
Download the analyst reportLeader In Everest Group’s Digital Product Engineering Services PEAK Matrix® Assessment 2022
Download the analyst report















































Resources
Frequently Asked Questions about XTERN Service Delivery Platform
HCLTech XTERN is our advanced XR service delivery platform designed to simplify and accelerate enterprise adoption of extended reality (XR). We provide end-to-end modules for consulting, content creation, development, management and integration, all on a secure, scalable base—letting our clients build, deploy and manage immersive XR experiences with confidence.
Our XTERN service delivery platform offers consulting, 3D content authoring, XR experience development, device and content management, integration with enterprise systems and ongoing support. We cover the full XR lifecycle, making it easier for clients to deploy, scale and manage high-value experiences tailored to their specific industry needs.
We guide our clients through strategy and consulting, content creation, development and integration, deployment and ongoing XR management. Our approach covers everything from initial business alignment and prototyping to device support, content updates and continuous performance optimization—helping clients sustain and scale their XR initiatives with confidence.
We manage the entire XR content lifecycle, supporting clients in authoring, reviewing, deploying and updating 3D assets and experiences. Through secure cloud infrastructure and smart content management, we ensure assets stay current, accessible and consistent—maximizing operational impact and extending the value of XR content over the long term.
Our cloud native architecture and industry-ready solution accelerators allow clients to scale XR from pilot to production—across teams, devices and geographies. We offer centralized management, security and performance monitoring, so enterprises can confidently expand their XR footprint without sacrificing reliability or operational control.
XR empowers enterprises to reimagine customer engagement, transform workforce training and optimize operations through immersive digital experiences. We have seen firsthand how XR bridges the gap between the physical and digital worlds, helping our clients unlock innovation, efficiency and competitive differentiation—especially as the metaverse reshapes business interactions.
We streamline XR adoption by providing low-code/no-code development tools, reusable templates and best practices and frameworks. With tailored consulting and end-to-end lifecycle support, our platform lowers technical barriers and accelerates deployment—enabling clients to realize ROI from XR faster and with reduced effort, risk and cost.
With tools like XTERN Author, Studio and Cloud, we deliver reusable assets, automated workflows and centralized management. This enables efficient, repeatable XR content creation and rapid deployment. Our proven frameworks help clients cut development time by up to 50%, reduce costs and accelerate time-to-value across XR projects.
We deliver seamless integration of XR with existing enterprise systems, such as PLM, ERP and IoT platforms—connecting immersive experiences directly to business workflows and data sources. Our robust APIs and deep technical expertise ensure smooth interoperability, allowing our clients to get more from both their XR and core digital investments.






